Rogers to charge new fee for bills paid by credit card

Jeff Lagerquist(external link) | CBC News | Posted: October 22, 2026 3:42 PM | Last Updated: 2 hours ago

Rival telecom firm Telus rolled out similar fee in 2022, before scrapping it a year later

Image | Rogers Communications Headquarters - Drone

Caption: Rogers Communications is introducing a fee in January for customers who pay their bill by credit card. (Patrick Morrell/CBC)

Rogers Communications says it will roll out a new fee early next year for customers who pay their bill with a credit card.

The Canadian telecom giant says a 1.6 per cent “credit card processing charge” will apply starting Jan. 17. The company says this will impact both auto-pay and one-time credit card payments. 

“The charge applies every time you pay your Rogers bill with a credit card,” Rogers says on its website(external link).

“This reflects the fees we are charged by credit card companies.”

WATCH | What to know about a new fee for some Rogers customers:Media Video | Hanomansing Tonight :

Caption: Some Rogers customers outside of Quebec will soon see a change on their bills. Starting Jan. 17, 2027, the telecommunications company says customers paying a Rogers bill with a credit card will be charged a 1.6 per cent processing fee. The company says other payment options, including debit cards, are available without the charge.